Responsible Gambling – Play Safe with 98pkp

Player Tools

Controls Built Into Every Account

These tools are accessible directly from your account dashboard at any time — no waiting, no approval delays for most limits. Use them proactively, not reactively.

Deposit Limits

Set a maximum amount you can deposit into your account over a daily, weekly or monthly period. Once set, a deposit limit cannot be increased immediately — a cooling-off period applies before any upward change takes effect. Reductions apply immediately.

Loss Limits

Define the maximum amount you are willing to lose over a given period. When your losses reach the limit, further wagering is paused until the period resets. This is one of the most practical tools for keeping gambling within a budget you have set for yourself.

Session Time Limits

Set an alert after a defined playing duration — for example, after 60 minutes of continuous activity. You can also set a hard session stop, after which you are automatically logged out. Taking regular breaks is one of the most effective responsible gambling practices.

Cool-Off Period

Take a temporary break from gambling without permanently closing your account. Cool-off periods range from 24 hours to 6 weeks. During a cool-off, you cannot deposit, place bets or access gaming features. The cool-off activates immediately and cannot be shortened once set.

Self-Exclusion

Permanently or long-term exclude yourself from the Platform. Self-exclusion options typically range from 6 months to 5 years or permanent closure. Once activated, the account is closed immediately. During exclusion, you will not receive any promotional communications from 98pkp.

Marketing Opt-Out

Opt out of all promotional communications — bonus offers, free bet notifications and marketing emails — at any time through your account settings. Removing promotional content from your environment can significantly reduce gambling-related triggers.

What Is Responsible Gambling?

Responsible gambling means engaging with online betting and casino gaming as a form of entertainment — with defined limits, clear awareness of risk, and the ability to stop when you choose to. It does not mean avoiding gambling altogether; it means understanding what you are doing, why you are doing it and what your limits are before you start.

At 98pkp, responsible gambling is not a compliance checkbox. It is a genuine commitment to every user on the platform, whether they are following PSL T20 action from Lahore, tracking an ICC cricket tournament from Karachi, or enjoying live casino tables from Islamabad or Peshawar. The tools we provide exist because we believe a player who stays in control is a player who continues to enjoy the experience — and that is genuinely good for everyone.

The Core Principle: Gambling outcomes are uncertain by design. You may win; you will also lose. Responsible gambling means only ever wagering amounts you can genuinely afford to lose — and never betting to recover losses, pay bills or fund daily expenses.

Adults Only — 18+ Policy

98pkp is strictly an adults-only platform. Users must be at least 18 years of age, or the higher minimum age required by the operator and license jurisdiction applicable to their account. This is not a suggestion — it is a firm requirement with active enforcement measures in place.

During the account registration and KYC verification process, age is verified through government-issued identity documentation. Accounts where the minimum age requirement cannot be verified will be suspended. Any winnings generated by an account found to be held by a minor will be forfeited, and the matter may be reported to relevant authorities.

If you are an adult with a minor in your household, please ensure that they do not have access to your account credentials, device or any saved login sessions. Consider using device-level parental controls where available.

Understanding the Limits System

The limits system on 98pkp is designed so that reducing a limit takes effect immediately — you can always make your controls tighter right away. Increasing a limit, however, is subject to a mandatory cooling-off period. This asymmetry is deliberate: we want protective decisions to be fast and easy, while impulse decisions to loosen controls are slowed down.

Limit Type	What It Controls	Takes Effect	Increase Delay
Deposit Limit	Maximum deposit per day / week / month	Immediately (reduction)	Cooling-off applies
Loss Limit	Maximum loss per day / week / month	Immediately (reduction)	Cooling-off applies
Session Time Limit	Maximum playing duration per session	Next session start	Cooling-off applies
Cool-Off Period	Temporary account suspension	Immediately	Cannot be shortened
Self-Exclusion	Account closure for defined period	Immediately	Cannot be reversed early

How to Activate Responsible Gambling Controls

Via Your Account Dashboard

All responsible gambling tools are accessible from the Responsible Gambling section of your account dashboard. Navigate to Settings > Responsible Gambling to find deposit limits, loss limits, session controls, cool-off and self-exclusion options. Changes to protective limits take effect immediately.

Via Live Chat or Support

If you prefer not to manage controls through your dashboard, or if you want to request self-exclusion immediately, contact our support team through the 24/7 Live Chat. Our agents are trained to handle responsible gambling requests with care and confidentiality. Self-exclusion requests submitted through Live Chat are processed without delay.

Self-Exclusion Priority: If you contact us to request self-exclusion, this will be treated as an urgent request regardless of the time of day or reason given. You do not need to justify a self-exclusion request. Simply contact Live Chat and say you want to self-exclude — our team will action it immediately.

Gambling and Financial Wellbeing

Online gambling carries real financial risk. While wins are possible, the statistical reality is that over time, the house edge means the platform retains a mathematical advantage across all games. Betting should never be viewed as a reliable income source, a method of debt repayment or a financial strategy.

We encourage all users — particularly those in Pakistan navigating everyday financial pressures — to set a strict entertainment budget for gambling activity before they play, and to treat that budget the same way they would treat any other leisure expense. Once that budget is spent, the session is over.

If you are struggling financially and find yourself increasing bet sizes or deposit amounts to try to recover losses, please stop, activate a cool-off period or self-exclusion, and seek support through the channels listed below.

Chasing Losses: One of the most common warning signs of problem gambling is "chasing" — betting more to try to win back what you have lost. This behaviour almost always makes the situation worse. If you notice yourself doing this, activate a cool-off immediately and speak to someone you trust or a professional support service.

Keeping Gambling in Balance

Maintaining a healthy relationship with gambling comes down to a few consistent habits. Here are the practices we encourage for all 98pkp users:

Decide on a budget before you play — not after a losing run;
Set a session time limit and stick to it, even if you are winning;
Never gamble under the influence of alcohol, medication or emotional distress;
Balance gambling with other leisure activities — sport, family, social outings;
Take regular breaks between sessions, even if you enjoy the game;
Don't borrow money to gamble — never use credit, loans or family funds;
Be honest with yourself and those around you about how much time and money you spend;
Use the tools available — deposit limits and session timers are there for a reason.

Quick Self-Check

Honest answers to these questions can help you spot early signs of problem gambling.

Do you find yourself gambling for longer than you originally planned?

Have you ever hidden your gambling from family or friends?

Do you gamble to escape stress, boredom or personal problems?

Have you ever chased losses by placing larger bets to win back what you lost?

Has gambling caused financial pressure in your household?

Do you find it difficult to stop gambling once you have started?

If you answered yes to two or more of these questions, we encourage you to use our self-exclusion tool or contact our support team through Live Chat for confidential guidance.

Need Help Now?

If you are concerned about your gambling or someone else's, contact our support team right now through 24/7 Live Chat. All responsible gambling queries are handled with full confidentiality and no judgement.

Live Chat — available 24 hours, 7 days

Email: [email protected]

Urdu-language support is available on request through Live Chat.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling rarely announces itself clearly. Recognising these patterns early — in yourself or someone you care about — makes it much easier to seek help before the situation escalates.

Gambling with Money You Cannot Afford to Lose

Using rent money, bill payments or household funds — including amounts intended for Easypaisa or JazzCash transactions — for gambling activity is a serious warning sign.

Chasing Losses Repeatedly

Continually increasing bet sizes after a losing session in an attempt to "get even" — a cycle that almost always leads to larger losses and greater financial distress.

Hiding Gambling Activity

Concealing gambling from family or friends, deleting transaction histories or lying about time spent on gaming platforms suggests awareness that the behaviour is problematic.

Inability to Stop or Take Breaks

Feeling restless, irritable or anxious when not gambling, or repeatedly failing to stick to self-imposed session limits, is a recognised sign that gambling has become compulsive.

Impact on Relationships

When gambling begins to cause arguments, distrust or distance in family relationships — whether in Karachi, Lahore or anywhere else — it has crossed the line from entertainment into harm.

Borrowing to Gamble

Taking loans, using credit facilities or borrowing from family or friends specifically to fund gambling activity is one of the clearest indicators that professional support is needed.

Get Support

Support Resources for Problem Gambling

If you or someone you know is experiencing harm from gambling, professional support is available. The following channels can help — all confidential, all non-judgmental.

98pkp Live Chat

Contact us 24/7 to activate self-exclusion, set limits or discuss responsible gambling concerns. Urdu support available on request. All queries are handled confidentially.

GamCare

GamCare is a UK-based recognised responsible gambling support service providing information, advice and counselling for people affected by problem gambling. Available online with international resources.

Gamblers Anonymous

An international fellowship offering peer-to-peer support for people who want to stop gambling. Follows a structured programme for recovery. Available in various formats including online meetings.

Family Support

If someone close to you has a gambling problem, speaking to a trusted family member, local counsellor or religious adviser can be an important first step toward getting help in a culturally appropriate way.

Disclaimer: 98pkp references GamCare and Gamblers Anonymous as internationally recognised responsible gambling resources for informational purposes. We do not represent that these organisations are formally affiliated with 98pkp or that they specifically endorse our platform. Users should contact these organisations directly for support.

Responsible Gambling at 98pkp