Everything you need to know about 98pkp — from setting up your account and depositing in PKR, to understanding bonuses, cricket betting markets and responsible gambling tools. Browse by category or read through in full.
Everything you need to know about creating and managing your 98pkp account, verifying your identity and keeping your login secure.
Creating a 98pkp account takes just a few minutes. Click the Register button on the homepage, fill in your full name, date of birth, email address and contact number, choose a secure password, and confirm your details. You will receive a verification email to activate your account before you can make your first deposit.
The minimum age to register and use 98pkp is 18 years, or the higher minimum required by the operator and license jurisdiction applicable to your account. Age is verified during the KYC process using government-issued identification such as a CNIC or passport. Accounts found to belong to minors are closed immediately and any balances are forfeited.
No. Each user is permitted to hold only one active account on 98pkp at any time. Operating multiple accounts — whether under your own name or using aliases — is a breach of our Terms and Conditions. If duplicate accounts are identified, all associated accounts may be closed and balances forfeited. If you have forgotten your login details, use the password reset option rather than creating a new account.
KYC verification requires a valid government-issued photo ID — typically your CNIC or passport — along with a proof of address document dated within the past three months. Depending on your withdrawal method and transaction volume, we may also request payment method verification. All documents must be clearly legible and in your legal name.
On the login page, click Forgot Password and enter the email address registered to your account. You will receive a secure reset link by email. Follow the link, choose a new strong password, and log in normally. If you do not receive the email within a few minutes, check your spam folder or contact our 24/7 Live Chat support team for assistance.
Yes. You can update your contact details from the Account Settings section of your dashboard. For security purposes, changes to your registered email address require re-verification. You may be asked to confirm your identity before sensitive account details are updated. Contact Live Chat support if you encounter any difficulty updating your information.
Answers to common questions about funding your account in PKR, available payment methods, withdrawal timelines and transaction verification.
98pkp supports a range of deposit methods relevant to Pakistani users. Familiar payment rails referenced for context include Easypaisa, JazzCash, Raast, and bank transfers via HBL, UBL, Meezan Bank and Bank Alfalah. Actual availability depends on the operator and applicable compliance rules at the time of your deposit. Check your account dashboard for currently available options. Payment provider names are referenced for context only and do not imply endorsement.
Minimum deposit amounts vary by payment method and are displayed in your account at the time of deposit. Amounts are shown in PKR where applicable. For the most accurate and current minimum deposit thresholds, refer to the Cashier section of your 98pkp account dashboard, as these figures may be updated periodically.
Withdrawal processing times depend on your chosen method and your KYC verification status. Accounts with completed identity verification generally experience faster processing. Bank transfers and wallet withdrawals may take between 1 and 5 business days depending on the payment rail. Processing times during peak periods or where additional verification is required may be longer. You can track your withdrawal status from the Transactions section of your account.
Withdrawals may be held if your KYC verification is incomplete, if there are outstanding wagering requirements on an active bonus, or if our compliance team requires additional verification for the transaction. You will be notified if any action is needed from your side. For specific queries about a delayed withdrawal, contact our 24/7 Live Chat support team with your transaction reference number.
Yes. PKR is available as a supported account currency on 98pkp. When you select PKR as your account currency at registration, deposits and withdrawals are processed in Rupees where the payment method supports it. Currency conversion fees may apply where a transaction involves currency exchange. All applicable fees are displayed before you confirm a transaction.
Questions about sports betting markets — including cricket and PSL — live casino games, slot titles, in-play wagering and bet settlement rules.
98pkp covers a wide range of sports betting markets. Cricket — including PSL T20, ICC tournaments, bilateral series featuring Pakistan — is among the most popular categories. You can also bet on football, tennis, UFC and mixed martial arts, basketball, kabaddi and a range of international sports events. Live in-play betting is available on major fixtures, allowing you to place bets as the action unfolds.
Live in-play betting lets you place wagers on ongoing matches and events in real time. Odds update continuously based on the live match situation — for example, during a PSL T20 innings or a football match second half. To place a live bet, navigate to the Live Betting section, select your event, choose a market and confirm your stake. Note that odds can shift quickly during live play, so act promptly when you see a price you want.
The 98pkp live casino features real human dealers streaming in real time, covering games including Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti and a variety of game show-style titles. Tables are available across different stake ranges to suit casual players and high-stakes enthusiasts alike. Premium VIP live tables with dedicated dealers are also available for qualifying account holders.
Yes. 98pkp features a broad library of slot games from leading software providers, including video slots, classic three-reel slots and progressive jackpot titles. Games are categorised by theme, volatility and features to help you find titles that match your play style. Each slot's RTP (return to player) percentage is displayed in the game information panel so you can make informed choices.
Cricket bets are settled based on official match results as declared by the relevant governing body — such as the PCB for PSL matches or the ICC for international fixtures. In the event of a no-result, rain abandonment or Duckworth-Lewis outcome, bets are settled according to the Platform's published void and abandonment rules. Bets on abandoned matches without a resumption are typically voided and stakes returned.
How welcome bonuses work, what wagering requirements mean in plain English, how to forfeit a bonus and when promotions expire.
Welcome bonuses are available to new 98pkp account holders on their first qualifying deposit. To claim, make your first deposit at or above the minimum qualifying amount stated in the promotion terms. The bonus is credited to your account automatically or via a bonus code where applicable. Always read the full promotional terms — including wagering requirements, minimum odds and expiry date — before claiming any bonus offer.
A wagering requirement is the number of times you need to stake a bonus amount before any associated winnings can be withdrawn. For example, a PKR 1,000 bonus with a 20x wagering requirement means you need to place PKR 20,000 in eligible bets before withdrawing. Not all games contribute equally — slots may count 100% while live casino games may count less. Full contribution rates are listed in each promotion's terms.
Yes. If you decide you do not want to fulfil a bonus's wagering requirements, you can typically forfeit the bonus through your account's Bonus section or by contacting Live Chat support. Please note that forfeiting a bonus will also remove any conditional winnings generated from bonus funds. Your real-money balance is not affected by forfeiting a bonus. Always check the specific terms before forfeiting.
Yes. All bonuses on 98pkp carry an expiry date. If you do not claim a bonus within the claim window, or if you do not complete the wagering requirements by the validity deadline, the bonus and any associated winnings are automatically removed from your account. Expiry timelines vary per promotion and are clearly stated in each offer's terms and conditions.
Data protection, account security, self-exclusion, gambling limits, legal context for Pakistani users and how to get support when you need it.
Yes. 98pkp uses SSL/TLS encryption to protect all data transmitted between your device and our platform. Sensitive account credentials including passwords are stored in encrypted form. Access to user data is restricted to authorised personnel with a documented need. Our full data handling practices are described in the 98pkp Privacy Policy, available from the main navigation menu.
98pkp provides a full suite of responsible gambling controls accessible from your account dashboard. These include deposit limits (daily, weekly and monthly), loss limits, session time limits, cool-off periods and self-exclusion. Protective limit reductions take effect immediately. Increasing a limit is subject to a mandatory cooling-off period. Self-exclusion requests submitted through Live Chat are actioned without delay. Learn more on our Responsible Gambling page.
To self-exclude, navigate to Settings > Responsible Gambling in your account dashboard, or contact our 24/7 Live Chat team directly. Self-exclusion options range from 6 months to 5 years or permanent closure. Once activated, your account is closed immediately and you will no longer receive promotional communications. Self-exclusion periods cannot be shortened once set. We process all self-exclusion requests as a priority.
Online gambling in Pakistan is subject to the Prevention of Gambling Act, 1977, and may be further restricted by provincial legislation. 98pkp does not claim authorisation from the Government of Pakistan, the PTA, the State Bank of Pakistan or any other Pakistani authority. This is not legal advice. Users are solely responsible for verifying whether accessing online gaming platforms is lawful in their jurisdiction before participating.
The fastest way to reach us is through the 24/7 Live Chat feature available directly in your account dashboard. For non-urgent queries, you can also email us at [email protected] — email addresses are displayed as plain text and are not clickable links. Our support team handles queries in English; Urdu-language assistance is available on request through Live Chat. Responsible gambling requests are treated as priority cases.
Our support team is available around the clock to help with any query not covered above. Reach out via Live Chat for the fastest response — Urdu assistance available on request.
Connect with a support agent instantly through the Live Chat in your account dashboard. Average response time under 2 minutes for most queries. Responsible gambling requests are handled as priority cases regardless of the hour.
Send non-urgent queries to [email protected] — displayed as plain text only. We aim to respond to all email queries within one business day. Include your registered username or account number to help us locate your account faster.
Browse the full Help Centre accessible from your 98pkp account dashboard. Covers step-by-step guides for account verification, deposit methods, bonus terms and responsible gambling tools — all written in clear English.
Now that you have a clear picture of how 98pkp works, head back to the homepage to explore our full range of sports betting markets, live casino tables and gaming options — all designed with Pakistani users in mind, all in plain English.
Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk. Local laws in Pakistan may restrict online gambling. Please play responsibly within your means.